ABMG is the best tool in my toolbox for taking on the challenges of maintaining profitability and success in the ever changing marketplace. Their professional experience and insight is unparalleled in our industry.

There comes a time and place in every leaders journey where they need that extra boost of new ideas and/or old ones improved to get things going in a positive direction for their organization. Doing things the same way with the same results just does not meet the mark. ABMG has brought in an ample supply of positive energy backed up with planned, efficient managerial support to help get our team on board. We didn’t need to clean house. We only needed to change our direction, expectations and accountability process to a more supportable path. Having ABMG help move the team along has been an incredible experience for us all. They have helped in every level of our company from our front line techs, to our management staff, all the way to our top leadership to move in a unified direction as a team. I highly recommend ABMG to any organization that is looking to improve moral, profitability and growth potential within their organization.

The Advantage Group (ABMG) has been a huge benefit to our business. They have come in and worked with our sales team to prioritize market objectives and develop departmental and individual sales targets. Our sales team is now well versed in their personal goals and how their success impacts each department as well as the company. They also have a clear understanding what our sales, revenue and collections goals are and make our weekly meetings much more impactful. Additionally, we have seen growth in our revenue due to the accountability ABMG has given our business as well as the focus they have taught our team to have on the profitability of each job and each department. ABMG was also was instrumental in getting our business back on State Farm PSP even though we were told it would never happen. They gave State Farm the assurance that they would not only see an improvement in our performance, but that because ABGM would working in our business they could actually impact the business and help with any of their concerns. This “partnership” has been very helpful in assisting us with establishing our departmental/company goals and significantly increasing our growth and
profitability.

Toni and I recently came home exhausted, from a wonderful 18 day vacation to New Zealand. With ABMG looking after things, we knew the business was in good hands and with Bob and Jim directly managing the day to day process we knew we could relax and have a good time. Having a partner like ABMG helps make our business grow AND makes family life easier. We are already planning our next
trip.

ABMG has had a tremendous impact on our business in the past 2 years. Making certain that our Quickbooks and Chronicle were tied together “correctly” gave us a clear picture into our job costing and profitability which made us a better financially. In addition, ABMG implement bi-weekly, in-person meetings with our operations, sales & marketing and construction team members which helped us keep a clear focus on our set goals and objectives as well as the ever changing marketplace. Our sales team understands that we will be tracking their activity and discussing results regularly. We were able to keep ahead of our competitors by staying focused on day to day business in a way we had not experienced until now. We also implemented new processes administratively & operationally, which helped us in the areas of Performance Tracking and Service Level Agreement Compliance with our insurance carrier programs. With the help of ABMG we are able to communicate with our insurance carriers in a way we have been unable to do in the past. All of these strategies and tactics increased our overall revenue in 2013 by 42%. (DR by 56%) We also introduced a virtually new revenue steam when we took a dormant Contents & Pack-Out Division and built it into 25% of our overall CLR. Our employees at SM Total Restoration make a very good team and we have enjoyed success in the past. We were very glad to add ABMG to our team and have them help us grow even more.

Bob Roberts is outstanding on managing the financial and operations of restoration and construction business. He undertstands the importance of systems and implements them regularly with an eye on making people more productive. He has 25 plus years of experience that shows having the right systems make the business money. I recommend his services to anyone that is struggling holding people accountable, collecting money, improving job profitablity and over all just making money.